Essay about communication

CAPE Comm Studies Paper 2 Module 1, Syllabus Review

Modes 6. The Organisational Context 7. Directions 8. Channels 9. Patterns Barriers Organisation-Level Improvements. The word communication has been derived from the Latin word communis which means common, besides commonality, communication involves the concept of transfer, meaning and information transfer. Thus communication means sharing ideas in common to one or many.

It also means technique for expressing ideas effectively and quickly. Communication is the process of transferring information, meaning and understanding from sender to receiver and vice versa. And carrying out that process convincingly, meaningfully and proficiently is an absolute essential for a manager to exercise leadership efficiently.

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In fact, it is hard to conceive of successful leadership in the absence of excellent communication skills. The first step for a manager to become an outstanding leader, therefore, is to become an outstanding communicator or perhaps best communicator. The communications involves four actions and five components.

The four actions are encoding, sending, receiving, and decoding. The five components are sender, message, medium, noise and receiver. The actions and components combine to transfer meaning from the sender who sends the message to the receiver.

Importance of Communication Skills Essay

The sender who sends message originates the message by encoding it, that is, by constructing the message. The message is the content of the communication. The sender then transmits the message through a medium. A medium is the mode or form of transmission of message, not the message itself. Examples of media are spoken words, gestures and fiscal expressions video. Telephones, written memos, faxes and e-mail messages. The receiver acquires, or receives, the message by hearing it, reading it, or having it appear on a fax or computer through e-mail or voice mail.

The receiver then begins decoding the message, that is, interpreting it using various tools.

Sometimes distractions interfere with the message; these interferences are called noise which leads to misunderstanding, noise contributes to misinterpretations of the original message, and it is only through feedback, or verification of the original message, that communication problems may be located, corrected and understood properly. The basic model of communication is called as fundamental and universal model. That is, it occurs whenever communication takes place regardless of the culture or organisation and location. However, while the basic acts and components of the communication process are the same everywhere, how the acts are carried out and the nature of the components are deeply influenced by cultural, organisational, and even personal contexts through this type of communication.

Who can send messages to whom, what kinds and what volumes of messages are sent, by what medium are messages transmitted what sort of interference or noise is likely to occur, and what cues are available for decoding are just some of the many examples of the types of communication issues that can vary from manager to manager, from organisation to organisation, from media to media and from country to country. Modern Organisation cannot exist without communication. To prepare workers in the organization for a change in methods or environment by giving them the necessary information in advance.

To encourage subordinates in the organisation to supply ideas and suggestions for improving upon the product or work environment, and taking these suggestions seriously.


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To encourage social relations among workers in the organisation by encouraging into communication. Communication can occur in the organization either a verbal mode or a non-verbal mode as given below. Each mode has particular characteristics in the organisation and issues that an effective manager must understand. Spoken words, which are called as verbal communication, mean both oral and written communication in the organization. The spoken word has the potential advantages of being vivid, stimulating and commanding attention in the organisation.

In most organizational situations, it is difficult for receivers—the listeners—to ignore the words spoken or the person speaking to them in oral type of communication. Just think about the last time someone spoke to you directly. Certainly not possible, hence, here it is mandatory to listen the person. Also, oral communication is exceptionally flexible for both the sender and receiver in the organization.

While you are speaking with another person, you may try to make a point a certain way but along the way change your words in order for the listener to understand you in a better way. Because oral communication is generally interactive in the organisation, it can be quite responsive and adaptive to circumstances. However, this mode of communication in the organisation has the major disadvantages of being transistor and subject to considerable misinterpretation of messages.

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Importance of Communication Skills Essay

Even when individuals use the same language in the oral communication, the subtle nuances of the spoken word may be missed or incorrect meaning attached to them. Oral communication between those whose First language differ in the organisation, as in many management situations today, simply multiplies the chances of intended meaning going away. Feedback and spontaneous thinking are available in this type of communication which benefits organisation growth.

Lengthy and distant communications cannot be effectively conveyed verbally in the organization. The receiver may receive the message in his own perception and thus misunderstand the intent of the message in the organization. The spirit of authority cannot be transmitted effectively in verbal transaction unless trust between speakers. Different meaning may occur by manner of speaking, tune of voice and facial expressions in the organization.

Written communication is one when messages are put in writing, as in letters, memos, electronic mail, and the like, the opportunity for misunderstanding the words of the sender are decreased. The receiver of the message sent may still misinterpret the intended message, of course, but there is no uncertainty about exactly what words the sender has used.

In that sense, written communication has precision. However, not everyone writes well, and so greater precision does not necessarily lead to greater understanding in the organisation. This is further complicated when the words need translation from one language to another for better understanding.

In addition, it is often not as vivid or compelling as oral communication. Although you might find it difficult to ignore someone speaking to you, it would probably be much easier to ignore a letter you received in your organisation. If not, they would not exist as a subject. Sometimes norms, more or less institutionalized, help answering that question: for example, a lecturer presented as so in a conference finds himself entitled.

There are 2 types of communication that will be discussed below, which are verbal communication and written communication 2. The examples of verbal communication would include face-to-face conversation, meetings, interviews, conferences, speeches and phone calls. Verbal communication allows us to exchange ideas, understand the difference in perception and come out with resolution.

Communication excellence happens when an organization or association uses communication to manage its interactions with its different stakeholders to realize the goals of the organization accomplish mutual understanding and serve the interest of the public. Research has shown that achieving communication excellence helps people and not just organizations acquire their set objectives and goals. The capability to be able to communicate well is a necessary life skill. Fortunately, this skill can be. Effective communication is an extremely important piece in a business organization.

Not only does effective communication increase work flow it also enhances and keeps good morale in the workplace. In effective communication has the reverse effect and can be an anchor on production and workplace morale. When too much information is given at once, incomplete. Introduction AND Thesis Statement Communication is the number one key in a relationship, especially when you 're talking about marriage. I would like to take this moment to say congratulation on your recent marriage.

I want to tell you that communication helps build a healthy personal foundation by implementing small talk in helping resolve conflicts through growth and helps reduce any barriers that prevent you from having a happy, successful marriage. Remember that no one is perfect at communicating. Communication Audit Even though communication is a very key aspect in any organization, chances are that communication in organizations is for most employees not satisfying. According to Rodney Gray ……… less than the half of the employees are satisfied with internal communication systems.

This situation calls for conducting communication auditing in order to determine the cause of communication dissatisfaction among the employees. Communication audit simply refers to the complete analysis of both. Therapeutic communication is a way for the nursing professional to see their role with the patient as a framework for knowing how to be in the helping relationship. It is more than communicating with the patient within the professional role of nursing, it is the basis of nursing.

For any care. Additionally, discuss the emotions you experienced in each defensive communication situation. When an individual is being evaluated or rated, he or she is more on guard.

Understanding Communication : Communication And Communication

In contrast, nonblaming. Interpersonal Communication is inevitable; we cannot go through our lives without interacting with another person. Our daily interactions with others can form new friendships, strengthen our relationship with our partner, or even attain new ideas that we otherwise would not have known of if we never interacted that person. While some of our daily interactions may only be impersonal communication, or interacting with someone based on their role, such as a sales clerk, interpersonal communication helps us. This issue is multifaceted as there are many different forms of communication each of which has its own strengths and weaknesses.